General Conditions and Terms of Use and Sale

Summary


Article n° 1. Preamble

Article n° 2. Purpose - General Principles

Article n° 3. Definitions

Article n° 4. The services offered by Izeelogo

Article n° 5. The registration

Article n° 6. Pricing

Article n° 7. Intellectual property

Article n° 8. Hypertext links

Article n° 9. Accessibility to the website and to the Izeelogo services

Article n° 10. User responsibility

Article n° 11. The Izeelogo platform responsibility

Article n° 12. Personal data collection and protection

Article n° 13. Mediation

Article n° 14. Applicable law - Assignment of jurisdiction

Article n° 15. Others


1. Preamble



The Izeelogo website accessible at:
izeelogo.com is published by KSM-IT Consulting, a French Simplified Joint Stock Company (SAS) with a capital of 1000€, legally registered in the Amiens's Registry of the Authorised Commercial Court under number: 880216007.

Below you will find the legal information about KSM-IT Consulting:


  • Company name: KSM-IT Consulting
  • SIREN number: 880216007
  • SIRET number: 88021600700026
  • Intra-community VAT number: FR58880216007
  • Registry: RCS Amiens
  • APE Code: 6312Z (Internet portals)
  • Legal form: SAS
  • Registration date: 19/11/2019
  • Municipality: Amiens (Somme)
  • Address: 60, Rue Vallée, 80000 Amiens


The Izeelogo website is the exclusive property of
KSM-IT Consulting , a digital services company in Amiens in Hauts-de-France, specialized in tailored IT development.

Izeelogo platform offers online services to Users/Internet Users: Online custom logo design and online business cards design. Additional services can be added later. We will clarify them at the appropriate time as will let you know about the updates that we have made on the platform.


The Publication Director is Mr.Samir Chaib, President of the KSM-IT Consulting Company (Tel: +33603884864 Email:
contact@izeelogo.com ).

We strongly recommend you to fully read our General Conditions and Terms of Use and Sale (GCTUS), This document represents a legally binding agreement between you and Izeelogo, particularly regarding the online logo generator and the online business card maker. Further clarification will be provided later: website creation contract and custom logo creation contract.


2. Purpose - General Principles



The present General Conditions of Use and Sale are intended to define the terms and modalities of use and sale of the:
izeelogo.com website, also to clarify the rights and obligations of the Izeelogo platform users and it services as described. Other agreements might be added in the case of custom logo design or wesite creation.

The present General Conditions of Use and Sale were written in french in their original version which will prevail and take precedence over any other language version. They applies in their entirety from the 01st january 2021. We will update these Terms and Conditions after every amendment. The most recent version cancels and replaces all of the General Conditions and Terms of Use and Sale which may be previously issued.


The user acknowledges having been informed about the fact that his agreement concerning the contents of the present General Conditions of Use and Sale does not require the handwritten signature of this documen. The user is advised to save and print the present General Conditions of Use and Sale which will prevail between the parts.


The present General Conditions of Use and Sale are effective starting from the date of their instatement online and applies upon the first use of the website by the user. Any person authorized to access the:
izeelogo.com website and to use the services by means of it, states that she/he accepts without any reservation the present General Conditions of Use and Sale and agree to respect the terms.

A printed version of the Conditions of Use and Sale and any information sent electronically will be admitted in any legal proceedings concerning the application of the present Conditions of Use and Sale, in the same way and conditions as in any written or conserved paper-format document.


KSM-IT Consulting reserves the right to modify at any moment the present General Conditions of Use and Sale in fonction of the evolution of it offer and when it appears necessary. Changes and evolutions enter into force upon the date of their publication and applies upon the first use date of the website by the users. Users are therefore advised to regularly refer to the latest version of the Conditions of Use and Sale availble on the
izeelogo.com website in the «General Conditions and Terms of Use and Sale» section.

Any consultation or use of the
izeelogo.com website after a change in the Conditions of Use and Sale is taken as pure and simple acceptance of those new Conditions. If you do not accept the changes implemented by KSM-IT Consulting, you will have no other choice but to end your relationship with us as a customer of the Izeelogo plataform products and/or services.

KSM-IT Consulting only authorizes the use of this website in respect to the present General Conditions of Use and Sale. Any failure to comply with these rules will entail the closing of the account and immediate and future refusal of access to all or part of the website.


Our platform is available for any person aged 18 and over. The user states and agrees to have full legal capacity to enter under the present General Conditions of Use and Sale. All user who does not agree with any or all of these Conditions of Use and Sale undertakes to stop using the Izeelogo platform services.


3. Definitions



The terms used below have in these General Conditions and Terms of Use and Sale (GCTUS) the following meaning:

GCTUS:
Refers to the General Conditions and Terms of Use and Sale of the website and of the service as well its appendices and any possible amendment signed by the parties;
Customer:
Refers to any Member on our website who has placed an online order (online logo design and / or online business card design) ;
Account:
All the information stored on each User, accessible by a login and a personal password. Via his account, the User can manage a set of information that concern him on the website, in particular his personal data, the history of his orders, his projects, etc;
Content:
Refers to all the graphic and textual elements provided by the Izeelogo Platform;
Host:
Means the KSM-IT Consulting Company, the owner of the Izeelogo website, or its hosting provider (AWS);
User Name:
Data which allows the system to identify a person in order to give him access to his Account. Most often it's a unique User Name at the system-wide or a network;
Registration:
It is the action of registering on the Izeelogo website. Registration is free and open to any User, natural or legal person;
Member:
Refers to any natural or legal person registered on the website;
Platform:
Refers to the Izeelogo website which offers Users the opportunity to create and design a custom logo using an online logo generator and/or a custom business card using an online business card creation tool;
Services:
Refers to all the free or paid services provided by the Izeelogo Platform to registered or non-registered Users;
Website:
Refers to the Izeelogo Platform website, accessible at: izeelogo.com which allow access to the services;
Company:
Refers to the KSM-IT Consulting company, accessible at: ksm-it-consulting.fr . « We », « Our », « Ours » or « Us » refer to the KSM-IT Consulting Company;
User:
Refers to any visitor accessing the Izeelogo website and browsing through its various pages, for consultation or use, whether registered or unregistered, natural or legal person.


4. The services offered by Izeelogo



The Izeelogo website Users have access to various content and functions. The list below is not exhaustive and may evolve over time:


  • The online logo maker editor: You can use our editor to design and create custom logos. We provide you with several graphic and textual effects to obtain a unique and attractive logo. The design is completely free and without any commitment;
  • The online business card maker editor: You can use our editor to design and create custom business cards. Several features are at your disposal to obtain a unique and memorable result. The design is completely free and without any commitment;
  • Licenses: The Izeelogo Platform offers some free and other paid services. We may suspend, withdraw, limit, interrupt or modify all or parts of our services without notice to you. The design of logos or business cards is free. Users have the right to customize, makeover or modify a logo or a business card. However, we retain all rights relating to the original visuals and preliminary trials that are not purchased by the User. Logos and / or business cards not selected and not paid by the customer remains the property of the the Izeelogo Platform. No license is granted to users without payment. You must pay to acquire the right to use the customized logo for any purpose, in print or online form;
  • Other related services are proposed on our website such as: Custom logo creation and website creation. Their General Conditions and Terms of Sale will be explicitly defined and mentioned in a provision of services contract;
  • We provide all users with a specification form to create a custom logo;
  • We provide all users with a price simulator to approximately estimate a website creation project cost;
  • The « News » section: Is a blog which gathers various articles addressing themes related to graphics and design. We provide all users with articles for information and advice. We will regularly update this section;
  • The possibility to access the blog information through keywords;
  • The possibility to access to the questions and answers (FAQ) and make a keyword search;


5. The registration



Our paid offers are reserved for people who can legally purchase contracts under French law only. Your Izeelogo account (including your username and password) may not be transferred or passed on to third parties in any form whatsoever.


Registration on our Izeelogo website as a Member is totally free and open to any natural or legal User. This registration implies an unreserved acceptance of the present General Conditions of Use and Sale.


To register on our website
izeelogo.com , the User must complete and validate the registration form. He must indicate a valid e-mail address and choose a password. Registration as a Member is only validated after the confirmation of the User, following the receipt of an email sent to the email address indicated in the registration form.

The Member may access account information concerning him/her on a dedicated page. He can add and / or modify his personal information without any restriction (name, first name, email address, password, username, billing and contact details, etc.)


The user undertakes not to use an identifier that infringe upon the rights of a third party. He does not have the right to create or use accounts other than the one initially created.


The registered User is the only one responsible for the information published on his account. We recommend that each Member provide correct, complete and up-to-date information.


As a Member, you agree to ensure the security and confidentiality of your password. We strongly encourage you to ensure that you create a strong and unique passwords that you do not use with any other account or online service, and to execute all security measures standard regarding your password, to prevent unauthorized access to your account. You assume full responsibility for any consequences for not ensuring security and confidentiality. If someone uses your password or accesses your account without your authorization, please let us know at the following email address:
contact@izeelogo.com .

Any Member can decide to close her/his account at any time. Closing the account entails the deletion of all information and content (designed logos, designed business cards, invoices, etc.). However, the Izeelogo Platform may temporarily retain a Member personal data after closure of his account, in accordance with the laws in force.


6. Pricing



The establishment of an Izeelogo account is free and without any commitment for all users.


Considering the services provided by Izeelogo (
online logo design , business card design , custom logo design , websites building ), the User must pay the amounts indicated of each transaction. The prices applied to the Services sold are those presented on the izeelogo.com website. In the case of our website creation service, a detailed cost estimate will include the price of the service. Payment must be made by credit card, PayPal or any other payment method authorized at the time of purchase.

Obtaining source files is instantaneous provided that the payment is validated. A notification email will be sent to the Customer to confirm her/his order.


All information provided by the User in connection with a purchase, transaction or monetary operations must be accurate, complete and up-to-date. She/He will pay all applicable taxes, if any, related to his purchases.


The prices indicated on our Izeelogo website do not include taxes, unless otherwise stated.


KSM-IT Consulting makes every effort to keep the Izeelogo website up to date. The prices of our offers may be adjusted according to occasional fluctuations in the exchange market. Our objective is to respect the prices mentioned on the website. However, we reserve the right to modify its prices at any time without any retroactive effects. Changes are only valid for future orders. Orders already paid will not be affected by price changes. The final price will be displayed to you just before the payment step of the order.


Thanks to PayPal services, the payments made will be secured by a data encryption procedure in order to prevent the interception of this information by a third party. KSM-IT Consulting shall not be held liable for any kind of fraudulent use of the means of payment used. In accordance with the rules in force, the bank data of Customers are not retained by the Company.


The customer shall notify us of any billing problem or error within fifteen (15) days of their first appearance on his credit card or bank account statements, otherwise he waives any right of objection.


For Izeelogo, all sales are final, unless otherwise specified. When a User designs, creates, purchases and downloads the source files of a customized logo, they are not eligible to any refund. However, Izeelogo reserves the right, in its sole discretion, to cancel an order and make a refund at any time and as the case may be. Izeelogo reserves the right to modify this policy at any time without notice.


7. Intellectual property



The
izeelogo.com website and its elements (moving and still images, sounds, videos, photographs, logos, brands, graphics, text, visuals, tools, software, documents, data, etc.) are the exclusive property of the Izeelogo Platform. By the present, any User of the izeelogo.com website acknowledges and accepts that all programs (in its object code or source code form), data, services, processes, designs, technologies, materials and other elements included in the services are and will remain the unique property of the Izeelogo Platform,of its licensors or of its suppliers and that they are protected by the provisions applicable copyright laws, trademark, patents, trade secret and / or any other right property laws.

You should assume that, unless otherwise specified, anything you see or read on the website is copyrighted and may not be used without our prior written permission. No commercial exploitation, reproduction, representation, use, adaptation, modification, incorporation, translation, commercialization, partial concern or complete of the elements of this website can be done without the express written authorization of the Izeelogo team. Any authorization request for the purpose of reproduction or distribution must be made in writing and addressed to the Izeelogo Platform either by e-mail (
contact@izeelogo.com ) or by the postal address of KSM-IT Consulting (Registered letter with acknowledgment of receipt). In the absence of our response within 21 days, the User will have to consider his request as refused. Any use not expressly authorised of the Elements of the izeelogo.com website is illegal. It leads to a violation of intellectual property rights and constitutes an infringement. Unauthorized use of Content or any other content on the website is strictly prohibited.

Any User is prohibited from copying, modifying, creating a derivative work, reversing the design or assembly or in any other way attempting to find the source code, selling, attributing, sub-licensing or transferring in any way whatsoever any right relating to the elements.


8. Hypertext links



No hypertext link to this website shall be established without Izeelogo prior agreement and the hoster express.


Any natural or legal person wishing to create an hypertext link from their website to the Izeelogo Platform, whatever the medium used, must first contact the Izeelogo team by sending them an email (
contact@izeelogo.com ) in order to seek its agreement.

Any silence from the Izeelogo team (in other words from the KSM-IT Consulting company) should be interpreted as a refusal.


The hypertext links present on the website and referring to websites edited or managed by other persons than the Izeelogo Platform shall not be held responsible. Third party websites may use links to the website. User acknowledges that the Izeelogo Platform cannot be held responsible for these links and for the third-party websites content.


9. Accessibility to the website and to the Izeelogo services



French Act for trust in the digital economy (LCEN) n° 2004-575 dated the 21st June 2004, defines the host as any natural or legal person who provides « even for free, for the availability of the public by communication services to the online public, storage of signals, written data, images, sounds or messages of any nature provided by recipients of these services».


The Izeelogo website is hosted by the AWS company.

Website:
aws.amazon.com/fr
Postal address:
Luxembourg : 38, Avenue John F. Kennedy L 1855 - 99137, Luxembourg
Postal address:
Tour Carpe Diem au 31, Place des Corolles 92400 Courbevoie – La Défense Cedex
Phone number:
+33177623003
SIREN Code:
831001334
APE Code:
6311Z (Data processing, hosting and related activities)

During the consulting of our Izeelogo website, information concerning the browsing of your terminal may be saved in files called “Cookies”, subject to the choices you have made and which you can modify at any time. These cookies do not contain confidential information about the user.


By definition, a cookie is a text file placed, subject to your choice, on your computer, your mobile or your tablet when visiting a website or viewing an advertisement. The objective is to collect information relating to your browsing and to propose personalized services. Changing the browser settings that allow the consultation of the website allows any user to refuse the installation of cookies.


If you do not wish to enable cookies, all you have to do is set your Internet browser.


By consulting the Izeelogo website, the user agrees to not use devices or software of any kind in order to disrupt or attempt to disrupt the proper functioning of our website
izeelogo.com . He/She also agrees to not take any actions that would impose a disproportionately on our infrastructure.

The host strives wherever possible to allow users to have continuous access to the Izeelogo Platform and its Services.


The website functions 24 hours a day, 7 days a week, with no obligation. It is free to access. In the event of interruption or an impossibility to use the website
izeelogo.com and/or our services, you can contact us for information by phone at: +33603884864 or by email at the following address: contact@izeelogo.com .

The host reserves the right to interrupt the accessibility to the
izeelogo.com website and/or all or part of the platform, in the case of force majeure, breakdown or technical maintenance intervention.

The Host declines all responsibility in the event of interruptions, breakdowns, modifications or malfunctioning of the platform whatever the communication medium used and whatever their origin and provenance is.


The user waives any legal recourse against the Izeelogo Platform and/or the host in case of legal prosecution instituted by a third party against him due to the use and / or illegal exploitation of the platform, in the event of loss by a user of his password or in the event of theft of his identity. This waiver, related to the functioning of the website and it services, is essential for Izeelogo and its owner KSM-IT Consulting.


10. User responsibility



The user acknowledges that he is only authorized to use the
izeelogo.com website within the limits fixed by these GCTUS. He/She agrees to not to:


  • Reproduce, represent, disseminate, distribute, download, extract, reuse, modify, adapt, translate the Izeelogo website's elements and data as part of a commercial activity. Users must comply with all applicable laws with regard to the provided services;
  • Transmit, distribute, post, communicate or keep any information on or via the Izeelogo website which: (i) is subject to a copyright, unless if the User is the owner; (ii) reveal commercial secrets, unless if the User is the owner; (iii) infringes the intellectual property rights, privacy, publicity of a third party; (iv) has an illegal, harmful, discriminatory, obscene, slanderous, defamatory, abusive, threatening, hateful character or those of any other nature that could harm or prejudice a third party rights, including the privacy right, trademark law, commercial rights, service rights or property rights of any third party; (v) is sexually explicit and / or show the body in an excessive way; (vi) constitutes advertisement or business solicitation, chain letters, pyramid schemes; (vii) contains viruses, Trojans, spyware, adware, malware software, bots, time bombs, worms or other dangerous or malicious components wich aims to damage, interfere with, surreptitiously intercept or hack into the system, data or information of the Izeelogo Platform;
  • Pretending to be another person or a falsely established entity, or dinaturing his/her relationship with a person or an entity or provide false information during registration. Users who accept these Terms of Use and Sale as a legal person or legal entity signify and guarantee that they have all the necessary authority to contractually engage and accept the present GCTUS;
  • Violate national, European or international laws;
  • Use incomplete, false or inaccurate information to register as a User;
  • Keep, copy, distribute, publish or use a logo or content outside the conditions explicitly provided in these GCTUS;
  • Delete or modify any information relating to another User of the Izeelogo Platform;
  • Undertake an action that would impose too long a download time for the website infrastructure;
  • Interfere or attempt to interfere the proper functioning of our services or any operation on our website;
  • Try to use any software, tool, or device, including browsers, spiders, robots, avatars, agents or similar programs to navigate or to make research on this website outside of the search engines available on Izeelogo and any other third-party browser commonly used considered as a commercial partner, such as Microsoft Edge, Mozilla Firefox, Google Chrome, etc;
  • Attempt to decrypt, decompile or disassemble softwares in any part of the website;
  • Attempt to destroy or modify links or keywords integrated into the Izeelogo platform;
  • Violate the security of the Izeelogo website, including such as: (i) access to data not intended for users or connection to a server or to an account which users do not have access rights; (ii) attempting to probe, scan or test the vulnerability of the website or use a security loophole or authentication measures; (iii) attempting to recover any information contained on the website by automatic means; (iv) the attempt to interfere with the service of a User, host, or network, including sending a virus, triggering an overload, flooding, spamming or mailbombing; (v) sending unsolicited emails, including promotions and / or advertisements for products or services.


11. The Izeelogo platform responsibility



Within the limits allowed by the French law, all the
izeelogo.com website content and the Izeelogo Platform services are provided as is and as available without warranty of any kind, explicitly or tacitly. However, we are committed to implement all the necessary means, within our resources limits, to achieve the expected result, but without guarantee. Thus, we give ourselves no guarantee that the Services provided by Izeelogo are uninterrupted, timely, secure or errors or defects free.

Each User accepts and acknowledges that he/she assumes all risks associated with the creation of a custom logo and that it is his sole responsibility to take the necessary actions to determine whether its use may prejudice intellectual property rights, privacy right, third party publicity right. The User acknowledges that he is solely responsible for the accuracy of any custom logo content that he creates with Izeelogo. The Izeelogo Platform cannot guarantee that the available data on the website does not contain any virus, worm, trojan horse or any other malicious code or which could cause damage. It is the User's responsibility to install security systems and take the necessary procedures to protect themselves from this type of attack.


The User acknowledges that the Izeelogo Platform has no obligation or liability to access brands or services searches to validate the the custom logo ownership or legality. Accordingly, Izeelogo encourages Users to carry out their research independently. Users acknowledge that the Izeelogo Platform cannot have any assistance responsibility inrelating to intellectual property research at a national or international level.


If a User thinks that a content appearing on our website infringes the rights of another party, he is required to inform Izeelogo.


The use of the Website is not exclusive. Other customers use the Izeelogo Platform content to create logos and designs. Izeelogo cannot guarantee that your logo template will not be identical or similar to designs that have been or will be created by others or that your template does not infringe or will infringe anyone's else intellectual property rights. You are solely responsible for ensuring that your design use does not infringe any trademark or someone's else intellectual property rights.


The User must indemnify the Izeelogo Platform from all repair requests from himself and from third parties, following the use of this Website. Izeelogo does not assume any legal responsibility for the use of these logos and cannot be held responsible in the event of recourse, damage or any costs relating to non-compliance with the elements mentioned in the present General Conditions of Use and Sale.


12. Personal data collection and protection



Law No 78-87 of the 25th January 1978, law No 2004-801 of the 16th august 2004, the article L. 226-13 of the Penal code and the European Directive of October 24th, 1995, protect personal data in France. Personal data provided by Users is treated with strict confidence.


In the context of the use of it website and its services the Izeelogo platform collect and use personal data transmitted by the Users-Members. They are exclusively reserved for our production staff.


Since May 25, 2018, the date of entry into application of the European General Data Protection Regulation (RGPD), almost all reporting formalities to the CNIL (Commission Nationale Informatique & Libertés) have been deleted. However, the controller or processor should keep records for the processing activities for which he is responsible. Each controller and processor should be required to cooperate with the supervisory authority and make such records available to the supervisor, upon request, for use in monitoring processing operations. In accordance with the legislative procedures relating to the GDPR, the Izeelogo platform will keep two types of registers: (1) Mainly, the register of processing (article 30.1), and if necessary, (2) The register of subcontracting activities (article 30.2).


Izeelogo is responsible for personal data processing. We collect and process Personal Data fairly and lawfully by respecting the Users' rights. The Izeelogo Platform and its host will do their best to prevent any interference, such as loss, misappropriation, intrusion, unauthorized disclosure, modification or destruction of User-Member personal.


The personal data communicated by the Users is saved on the Izeelogo Platform servers or on those of its service providers. Izeelogo only collects and treats information provided by Users. Furthermore, in application of article 1 of decree n° 2011-219 of the 25th February 2011, the Izeelogo Platform has the obligation to keep the data below one year from the content creation, modification or deleting:


  • The connection identifier at the communication originates;
  • The assigned identifier by the information system to the content, the operation subject;
  • The protocols types used for the connection to the service and for the content transfer;
  • The operation nature;
  • The operation date and time;
  • If applicable, the identifier used by the operation author.


In accordance with the 6th January 1978 law known as “Informatique et Libertés” and all the modifications made since then directly related to it, any User-Individual (acting exclusively for private and non-commercial purposes) has a right of an opposition of access, of rectification, of deletion and of opposition to the personal data treatment. To exercise this right, Users can contact Izeelogo by postal mail (registered letter with acknowledgment of receipt) or by e-mail at the following address: contact@izeelogo.com. We will treat your request within the best time.


The Izeelogo Platform undertakes to store all the personal data collected by our Services. We transmit them to no third party. We will need the Users prior approval before doing so. The term « Personal Information » refers to all the information you provide us when you register on the Website. Each User-Member is responsible for their Personal Information. Izeelogo will not disseminated them online under any circumstances. Personal Information, your e-mail address and your postal address are not distributed unencrypted and enabling to locate you in searches and to contact you when a quotation request.


In all cases, the Izeelogo Platform will not transmit any personal data to third parties who do not guarantee an effective protection. Izeelogo may also communicate a User personal data if required by the law or at a court request (administrative authorities and authorized judicial, only on judicial request). Only the hypothesis of the buyback of the Izeelogo Platform and its rights would allow the transmission of the said information to the future owner who would be held in his turn the same obligation to store and modify the data concerning our Website user.


Your Personal Information and any listed Service as well:

  • Must not be false, inaccurate, deceitful;
  • Must not be fraudulent;
  • Must not undermine copyrights, intellectual property rights, or third parties privacy;
  • Must not infringe any law or regulation;
  • Must not be defamatory, slanderous or libellous;
  • Must not be discriminatory or incite racial, religious or ethnic violence or hatred; must not contain obscene or pedophile content;
  • Must not contain viruses, Trojan horses, « Worms », time bombs, « Cancelbots » or any other computer program attempted to damage or clandestinely intercept any computer system, data or personal information;
  • Must not engage our responsibility or have as a consequence the loss of the benefit of all or part of the services of our providers and in particular our Internet providers.


Without excluding any other remedies, we reserve the right to give you a warning, to temporarily or definitively suspend your registration, to terminate it and to stop providing you with our Services in the following cases:

  • If you violate all or part of the present General Conditions of Use and Sale or of the documents incorporated therein by reference;
  • If we are unable to verify or authenticate the information you provide us, and if you do not follow up our authentication requests;
  • Or if we think that your actions are likely to engage your responsibility, ours or those of the Members.


We may also delete the Members accounts who are inactive for an extended period of time. If you believe that we have modified, suspended or terminated your account mistakenly, please feel free to contact us at the following address:
contact@izeelogo.com .

The use of the downloaded data from the Website for commercial or for public dissemination purposes is strictly prohibited, subject to penal sanction as provided for in articles 226-16 to 226-24 of the Penal Code that sanctions in particular the offense of unlawful personal data collection.


13. Mediation



In the case of difficulty or dispute in connection with the use of our website
izeelogo.com , the User must first and before making a commitment of any procedure, of any nature, inform the Izeelogo team, by e-mail to the following address: contact@izeelogo.com or by sending a registered letter with acknowledgement of receipt to the postal address of KSM-IT Consulting (60, Rue de la Vallée, 80000 Amiens), indicate explicitly the reasons for its difficulties and the precise means to resolve this difficulty. Your request must be clear and precise so that we can treat it within the best times.

You agree to try to resolve any dispute directly with us as a priority, amicably and in good faith. If we cannot find a solution, you should refer to a neutral arbitrator any dispute with us before lodging an appeal to the court. Any claim can only be made on an individual basis and not as part of a class action.


The Izeelogo Platform informs Users that there is an extrajudicial procedure settlement relating to a dispute between a professional and a consumer concerning an online service purchase, made available by the
European Union .

The Parties remain free to accept or reject the solution proposed by the mediator.


14. Applicable law - Assignment of jurisdiction



The present General Conditions of Use and Sale and the situations they govern are governed by the French law. Any possible dispute will be submitted only to the French jurisdiction. French law is therefore the only applicable law. All parties recognize that any dispute, whatever it nature or cause is, will be submitted to the competent courts of Amiens depending on the nature of the dispute.


15. Others



The Customer acknowledges that the communications and computerized registers of the Izeelogo Platform will be considered by the parties as proof of exchanges, orders, payments and transactions between the parties unless proven otherwise.


It is forbidden to use the Izeelogo Platform Services in any territory which does not give effect to all provisions of the present General Conditions of Use and Sale, including in particular this paragraph.